Legal Notice

Edition

Director of publication: Olivier MÉNARD, president

SAS IMOLA - TRANS'ALP MOBILITY

104, rue des Billets,

74430 Samoëns

Such. : +33 6 82 33 70 44

Email: sas.imola74@gmail.com

SIRET: 51531691700043 - RCS Annecy

Intra-community VAT number: (coming soon)

APE code: 49.32Z

Operation Card Number : 07424021301 - 07424022601

Insurance IRC Pro n° 400757 ALLIANZ (n° ORIAS 22001150 / 23002098)

Accommodation

The site is hosted by the company OVH SAS

2 rue Kellermann, 59100 Roubaix – France

Design

Site designed by: Webstudio.ovh in Cagnes-sur-Mer, France

Legislation

In accordance with the law of March 11, 1957 (art. 41) and the Intellectual Property Code of July 1, 1992, the website www.transalpmobility.com (texts, graphic elements, photographs, etc.) constitutes a protected work in France by the Intellectual Property Code, as well as by the international conventions in force on copyright.

Personal data

In accordance with Law No. 78-17 of January 6, 1978 relating to information technology, files and freedoms, the Internet user has the following rights:

Right to object (art. 26 of the law)
Right of access (art. 34 to 38 of the law)
Right of rectification.

To exercise one of these rights, you can contact:

Email: transalpmobility@gmail.com.

We undertake to respond within 30 days.

Additional information

The presence of hypertext links to other websites does not in any way engage the responsibility of SAS IMOLA (TRANS'ALP MOBILITY) as to the content, products, services or information offered on these sites. SAS IMOLA does not control these third-party sites and cannot be held responsible for their content, their management methods, the links they contain or the changes or updates made to them. Under no circumstances can SAS IMOLA be liable for damage or losses, proven or alleged, resulting from the use of the content, goods or services available on these external sites.

General Conditions of Sale

Summary Index

1. PURPOSE

2. FORMATION OF THE TRANSPORT SERVICE CONTRACT

2.1 - Entire agreement

2.2 - Prior to the service

2.3 - Language and interpretation

2.4 - Request for service

2.5 - Lexical definitions

3. OUR SERVICES

3-1 - Private transfers

3-2 - Group transportation and vehicle sharing

3-3 - Provision

4. RESERVATION, FORMATION OF THE CONTRACT AND CANCELLATION

4.1 - Reservation

4.2 - Pick-up and drop-off address

4.3 - Reservation deadline

4.4 - Station or airport reservation

4.7 - Reservation modifications

4.7.1 - Modifications requested by the Customer

4.7.2 - Modifications requested by TRANS'ALP MOBILITY

4.8 - Cancellation

4.8.1 - Cancellation by the Customer

4.8.2 - Cancellation by the carrier

4.9 - Cancellation following a delay

4.10 - No-show

4.11 - Termination

4.12 - Exceptional events and incidents along the way

4.13 - Complaints

5. PRICES

6. PAYMENT

7. RESPONSIBILITIES

7.1 - Obligations of TRANS’ALP MOBILITY

7.2 - Obligations of the Customer and the persons transported

7.3 - Conduct to follow on board the vehicle

7.4 - Transport of domestic animals

7.5 - Transport of baggage

8. LOST OR FORGOTTEN ITEMS

9. COMPLAINTS

GENERAL CONDITIONS OF SALE

1 - OBJECT

These general conditions of sale (hereinafter the “CGV”) govern all transport services carried out by the company SAS IMOLA, operating under the commercial name TRANS'ALP MOBILITY, and ordered by a Customer (hereinafter the " Customer "). Any request for transport services, whatever their nature, implies unreserved acceptance of these General Terms and Conditions by the Customer.

The terms “we”, “us”, “Carrier” and “Service Provider” refer to the company SAS IMOLA (TRANS'ALP MOBILITY), registered in France, offering private passenger transport services by road. The term “Customer” or “Principal” refers to any natural or legal person who requests our transport services.

This contract applies exclusively to any passenger transport service by road carried out by SAS IMOLA (TRANS'ALP MOBILITY), regardless of the nature or duration of the service. It may include services such as transfers, provision of chauffeur-driven vehicles or other services agreed between the parties. By accepting these conditions, the Customer undertakes to respect all the stipulations described and to pay for the services in accordance with the terms defined when ordering.

2 - FORMATION DU CONTRAT DE PRESTATION DE TRANSPORT

2.1 - Integrity of the agreement

The present CGVs apply to all services provided by TRANS'ALP MOBILITY to the Client. They constitute the entirety of the agreement between the parties and cancel and replace all previous or different general conditions, including those stated by the Client. No special condition, request or correspondence between the parties may deviate from these General Terms and Conditions, except with the express written agreement of TRANS'ALP MOBILITY.

In accepting these conditions, the Client acknowledges that he has not been influenced by external elements or previously concluded agreements. Toute modification des presentes conditions devra faire l'objet d'un avenant signé par les deux parties.

2.2 - Prerequisite to the service

The Customer must read these General Terms and Conditions before requesting any service. Simply requesting a transport service, whether via the website, telephone, or any other means of communication, implies unconditional acceptance of these terms and conditions. No request will be processed without this prior acceptance.

2.3 - Language and interpretation

The present contract is written in French language. In case of litigation, divergence of interpretation or contradiction between the French version and any translation of these T&Cs, only the French version will be found valid. This also applies in case of disagreement concerning terms or conditions translated into other languages.

The Client acknowledges having read and understood these general conditions regulated in French and accepts that, in the event of a conflict of interpretation, the French version alone will be applicable.

2.4 - Demand for performance

The Client can make a service request at any time by visiting our website at https://www.transalpmobility.com/ or contacting us by phone at +33 6 82 33 70 44. When making this request, The Client will have to provide all the information necessary for the proper realization of the performance, including notably:

Trip dates and times
Pick-up and drop-off locations
The number of passengers and luggage
The options desired
Flight or train number (required if applicable)

The Customer is solely responsible for the accuracy of the information he provides. Any error or omission in the information provided may result in delays, additional costs or the impossibility of providing the service under the agreed conditions. The Carrier cannot be held responsible for the consequences of such errors.

2.5 - Definitions

The following terms used in these General Terms and Conditions are defined as follows:

VTC (Tourist Vehicle with Driver): this is a private transport service with driver, available upon prior reservation. Unlike traditional taxis, VTCs cannot be hailed on the street and must be reserved in advance by telephone, application or website. VTCs are generally superior comfort vehicles, driven by professional drivers.

General Terms and Conditions of Sale: set of terms and conditions that govern the transport service provided by TRANS'ALP MOBILITY to the Customer. These conditions constitute the contractual agreement between the two parties.

Client or Principal: refers to the natural or legal person who requests the transport services provided by TRANS'ALP MOBILITY. The Client is responsible for ordering the service and providing the information necessary for its performance.

Carrier: term designating SAS IMOLA, operating under the trade name TRANS'ALP MOBILITY, the company providing the transport services, including the provision of vehicles with driver.

Passenger: any natural person transported on board a vehicle, excluding drivers and other members of staff linked to the transport service. An adult passenger may be responsible for a group of passengers. Minors must be accompanied by an adult during transport.

Reservation request, order or quote: the request made by the Client to TRANS'ALP MOBILITY to reserve a transport service. This request may include several steps and must be followed by a reservation confirmation to become a firm contract.

Order form or booking summary: document confirming the transport reservation, summarizing the details of the trip (date, time, pick-up location, number of passengers, etc.). This document serves as proof of the reservation and constitutes a supporting document for the Customer.

Departure address or pick-up or provenance: the address where the driver must pick up the passengers at the agreed time. This is the starting point of the transport service.

Arrival address or drop-off: the address where the Customer or passengers must be dropped off at the end of the transport service.

Transfer: transport service consisting of transporting passengers from a departure point to a specific arrival point, generally reserved in advance.

Provision: service in which a vehicle with driver is made available exclusively to the Customer for a fixed period. The Customer can use the vehicle for their travel at their convenience during this period.

Luggage: means all personal items that the Customer wishes to transport during the trip. This includes hand luggage (in the passenger compartment), bulky luggage (suitcases, travel bags in the trunk), and special luggage (skis, bicycles, strollers, sports equipment, etc.). The carriage of certain special luggage may require prior consultation with the Carrier to ensure that it is taken into account.

3 - OUR SERVICES

TRANS'ALP MOBILITY offers you a range of tailor-made services to meet your transport needs.

3-1 - Private transfers

Book your trip in advance and let us drive you to your destination with complete peace of mind. Whether it's for a trip to an airport, a train station, a hotel, or any other destination, our drivers guarantee comfort and punctuality. You will be picked up at the address of your choice and driven directly to your destination. Enjoy a tailor-made transport experience, with complete peace of mind.

3-2 - Group transport and vehicle sharing (or "shared transport")

As part of certain services, TRANS'ALP MOBILITY offers the possibility for a group of passengers to share a vehicle for a joint journey. This service allows the total cost of the journey to be divided between the participants, while offering optimal comfort.

Terms of this sharing:

• Group booking: the booking must be made for the entire group. All passengers must provide their information when booking in order to guarantee optimal organization of the service.

• Distribution of costs: the total cost of the journey is divided equally between the passengers, the price per person being calculated according to the overall fare of the trip and the number of participants.

• Cancellation conditions: in the event of cancellation by one of the passengers or by the group, fees may apply. However, the other passengers will not be impacted by the cancellation and their fare will remain unchanged.

• Number of passengers: the maximum number of passengers is limited by the capacity of the reserved vehicle. The group must ensure that the total number of passengers and luggage does not exceed this capacity. If necessary, a larger vehicle must be reserved. This service allows you to enjoy private transport while reducing costs for each participant, in a friendly and comfortable setting.

3-3 - Provision

Benefit from a vehicle with driver at your disposal for several hours or

days, according to your needs. This service is ideal for business or private trips requiring flexibility and comfort. You can use the vehicle for your journeys

on demand, throughout the reserved period, without worrying about routes or schedules.

This service is also suitable for special events (weddings, excursions, shopping days, etc.) where flexibility and comfort are essential.

Billing terms for the provision service:

• Hourly rental: the hourly rate (70 €uros) for the provision is defined in the rental contract signed between TRANS'ALP MOBILITY and the Client. Any hour started is due, regardless of the actual duration of the service. In case of exceeding the scheduled time, additional charges will be charged according to the agreed hourly rate.

• Half-day or full-day rental: specific packages are offered for half-day or full-day rental. These packages generally include a defined number of hours and/or mileage. If the customer exceeds the hours or mileage of the package, additional charges will be applied for each excess hour or kilometer.

◦ Half-day: generally between 4 and 5 hours of availability, 200 kilometers maximum.

◦ Full day: generally between 8 and 10 hours of availability, 400 kilometers maximum.

In all cases, the customer will be informed of the exact billing conditions and applicable rates at the time of booking and in the signed rental contract. Any

modification or extension of the service may result in a price adjustment.

TRANS'ALP MOBILITY provides you with a range of flexible services adapted to all your transport requirements, guaranteeing comfort, punctuality and

professionalism.

4 - RESERVATION, CONTRACT FORMATION AND CANCELLATION

4.1 - Reservation

To make a reservation, the Customer must:

• Provide all necessary information (name, contact details, reservation dates, places of origin and destination, number of hours of VTC provision - if applicable, number of passengers, etc.).

• Accept the general conditions of sale or use.

• Pay a deposit or full payment, according to the terms specified when booking.

Once the reservation has been made, TRANS'ALP MOBILITY will send an automatic confirmation by email, including:

• A unique identifier,

• Transfer details (dates, times, places, passengers),

• The total amount (including tolls and taxes),

• Payment terms.

The Customer must check the information provided and report any errors within 24 hours before the transfer. The booking will only be confirmed once the booking process has been fully finalised.

4.2 - Pick-up (origin) and drop-off addresses

In order to guarantee the quality of the service, the pick-up and drop-off addresses must be:

• Accurate: including the street name, number, postcode, city and any information useful to the driver to park and pick up/drop off passengers.

• Easily locatable: identifiable on mapping services such as Google Maps.

If the address provided is deemed invalid or difficult to access, TRANS'ALP MOBILITY reserves the right to change the address to a more appropriate one, generally located in the city centre. The Customer will be informed of this change at least 2 hours before the scheduled time.

4.3 - Reservation deadline

• Single journeys: reservation at least 2 hours before the desired pick-up.

• Journeys to an airport or train station: reservation at least 4 hours in advance to guarantee punctuality.

• Reservations made more than 30 days in advance: confirmation required 10 days before the service. If the Customer does not confirm within 5 days of this request, the reservation may be cancelled and the deposit paid retained.

4.4 - Station or airport reservation

• Reservation deadline:

◦ Village resorts: reservation at least 3 hours before departure.

◦ High-altitude resorts (Samoëns 1600, Flaine, Avoriaz, etc.): reservation at least 4 hours before departure.

• Required information: the flight or train number is mandatory to ensure smooth and punctual pick-up.

◦ In the absence of a valid number, the driver cannot be held responsible for errors in identifying the terminal or arrival platform.

• Waiting in the event of a delay:

◦ Train station: the driver will wait up to 30 minutes after the scheduled pick-up time. After this time, the service will be considered completed and billed in full.

◦ Airport: The driver will wait up to 30 minutes after your flight has landed. After this time, the journey will be billed in full.

◦ Specific address: a free waiting period of 15 minutes is granted. Each additional minute is billed at €0.60. After 30 minutes, the journey will be billed in full.

4.5 - Reservation changes

4.5.1 - Changes requested by the Customer

Any change (dates, times, vehicle) must be requested at least 48 hours

before the service, subject to availability and with a possible price adjustment.

If the Customer refuses the new offer or if the change is impossible, the reservation will be

cancelled without refund or compensation.

4.5.2 - Changes requested by TRANS'ALP MOBILITY

In the event of force majeure (extreme weather, strikes, accidents, etc.) or events beyond our control, TRANS'ALP MOBILITY may change the reservation. The Customer will be

informed of the impact, the proposed solutions and the refund terms. If the

new situation is deemed unacceptable, the Customer may refuse the change.

4.6 - Cancellation

4.6.1 - Cancellation by the Customer

The Customer may cancel his/her reservation under the following conditions:

• Free cancellation: if made at least 7 days before the scheduled date.

• Cancellation fees: applied for any cancellation after this deadline, depending on the service booked.

4.6.2 - Cancellation by the Carrier

The Carrier may cancel a reservation in the event of force majeure or non-compliance with the conditions by the Customer. In this case, a full refund will be made, unless the fault lies with the Customer.

4.7 - Cancellation due to a delay

• Waiting at the station: the driver will wait 30 minutes after the departure time. After this period, the trip will be billed at 100%.

• Waiting at the airport: the driver will wait 30 minutes after the flight lands. If no news is given after this deadline, the journey will be charged

5 - TARIFS

Le prix affiché pour chaque prestation inclut :

• La mise à disposition du chauffeur,

• Les coûts liés à l’utilisation du véhicule (carburant, péages),

• Les garanties d'assurance pour les passagers.

Cependant, les frais de stationnement sont variables selon les lieux et doivent être

réglés séparément par le Client.

Le prix final de chaque prestation est déterminé en fonction des informations fournies par

le Client lors de la réservation. Une fois la réservation confirmée et le paiement effectué

(le cas échéant), un bon de réservation récapitulatif est envoyé par courrier. Il est de la

responsabilité du Client de vérifier toutes les informations figurant dans ce document

(dates, horaires, lieux, etc.).

En cas d'erreur ou d'inexactitude dans les informations fournies, le Client doit signaler

toute modification ou correction avant la prestation, afin de garantir la bonne organisation

et la qualité du service

6 - PAYMENT

Accepted payment methods:

• Cash,

• Bank card (VISA, MASTERCARD, MAESTRO, APPLE PAY, G PAY, AMERICAN

EXPRESS, DINERS CLUB, UNION PAY, DISCOVER, CONECS, SWILE),

• Bank transfer (for Customer accounts).

Payment is made directly to the driver at the end of the trip. In the event of payment by bank card, if the transaction fails, the Customer must pay for the service in cash.

Bank transfer: for payments by bank transfer, the act of payment constitutes acceptance of the applicable conditions. Checks are not accepted.

After validated payment, TRANS'ALP MOBILITY will send an invoice by email or SMS (on request) to confirm payment

7 - RESPONSIBILITIES

As an approved passenger transport company, SAS IMOLA (TRANS'ALP

MOBILITY) scrupulously complies with the regulations in force to ensure the

safety and comfort of its passengers.

Here is a summary of the responsibilities and obligations of the stakeholders:

7.1 - Obligations of TRANS’ALP MOBILITY

• Adapted vehicles: the vehicle assigned will be adapted to the number of passengers and

the quantity of luggage specified at the time of booking. Additional equipment (car seats, booster seats, etc.) will be provided subject to availability.

• Liability of the Carrier: the Carrier cannot be held liable for loss, theft or damage to luggage or personal effects, including electronic devices, except in the event of serious negligence on its part.

• Selection of partners: in the event of subcontracting, the Carrier carefully selects its partners to guarantee impeccable service.

7.2 - Obligations of the Customer and the persons transported

• Respect and courtesy: the Customer must treat the driver with courtesy and respect.

Any violent or disruptive behavior may result in the exclusion of the passenger

without reimbursement.

• Liability in the event of damage: the Customer is responsible for damage

caused to the vehicle (interior or exterior damage, stains, persistent odors, etc.),

and must ensure that the vehicle is clean at the end of the journey.

• Compliance with the Highway Code: wearing a seat belt is mandatory for all occupants, and children must be transported in suitable car seats or booster seats.

7.3 - Conduct to be adopted on board the vehicle

• Prohibitions on board:

◦ Smoking, vaping, eating or drinking is prohibited, except in cases defined by the Carrier.

◦ The transport of dangerous objects or flammable materials is strictly prohibited.

• Behavior on board: passengers must follow the instructions given by the driver and not cause any nuisance (excessive noise, opening windows while moving, etc.).

• Liability in the event of damage: in the event of damage, the Carrier may request compensation to cover the cost of repairs or cleaning.

7.4 - Transport of domestic animals

• Owner's liability: the owner of the animal is fully responsible for the animal and any damage it may cause.

• Conditions of transport: small pets (less than 7 kg) must be transported in a suitable cage. Assistance dogs are accepted without size restrictions.

• Costs in the event of damage: the Customer must cover all cleaning or repair costs in the event of damage caused by the animal.

• Limitation of liability: the Carrier declines all liability in the event of loss, theft, illness or death of the animal, except in the event of serious negligence.

7.5 - Transport of baggage

• Baggage limit:

◦ 1 piece of checked baggage per passenger.

◦ 1 pair of skis or 1 snowboard per passenger.

◦ 1 bicycle per passenger (excluding winter periods).

• Carrier's liability: the Carrier is liable for damages to checked baggage, up to a limit of €100 per bag, except in the event of fault on the part of the passenger or an event beyond their control.

• Baggage check: it is recommended to check the presence of all personal effects before departure. The Carrier declines all liability for the loss of unchecked personal items.

• Refusal of certain baggage: the Carrier may refuse baggage or objects that are dangerous or incompatible with the vehicle (explosives, weapons, chemicals, sharp objects, etc.)

8 - LOST OR FORGOTTEN OBJECTS

Responsibility for personal items

• Non-responsibility of the Carrier: the Carrier declines all responsibility

in the event of loss, theft or damage to personal items forgotten on board the

vehicle, except in the event of proven fault on its part.

• Verification of personal effects: it is the responsibility of passengers to check that all

their personal effects have been removed from the vehicle before the end of the journey.

Management of lost and found items

• Conservation of lost and found items: items found on board vehicles will be

kept by the Carrier for a maximum period of one (1) month.

• Request for restitution: passengers wishing to recover a forgotten item

may make a request in writing to the following email address:

transalpmobility@gmail.com.

• Handling and shipping fees: the return of items may incur handling and shipping fees, which will be borne by the passenger.

• Abandoned items: after a period of one (1) month, unclaimed items will be considered abandoned and may be disposed of

9 - COMPLAINTS

Complaint procedure

• Submission of the complaint: any complaint concerning the service must be made in writing. The Customer can send his complaint either by:

◦ Registered letter with acknowledgment of receipt, or

◦ Email to the following address: transalpmobility@gmail.com.

• Submission deadline: the complaint must be submitted within 10 working days from the date and time of the last trip made. After this deadline, the complaint can no longer be taken into account

10 - PRIVACY STATEMENT

The protection of your personal data is a priority for SAS IMOLA. We are

committed to processing your data confidentially and securely, in accordance

with current regulations, in particular the General Data Protection Regulation (GDPR).

The personal data we collect is necessary for the provision of our

services and is used only for this purpose. We do not transmit your

data to third parties, unless required by law or with your explicit consent.

You have the right to access, rectify, erase and transfer your

data. You can exercise these rights by contacting us at the following address:

transalpmobility@gmail.com.

We implement all appropriate technical and organizational measures

to guarantee the security of your data and prevent any unauthorized access, loss, alteration or disclosure of

them. SAS IMOLA is committed to protecting the privacy of its customers. This privacy policy aims to inform you about how we collect, use, share and protect information about you, in accordance with the General Data Protection Regulation (GDPR). By using our services, you agree to the practices described in this policy. If you have any questions about this privacy statement, please contact transalpmobility@gmail.com or consult the "Contact Us" section.

By booking a transfer through our website, by phone, SMS or directly, you voluntarily provide us with personal data. This data is collected, processed and stored in accordance with this privacy policy and the General Data Protection Regulation (GDPR). By providing us with this information, you expressly agree to the terms of this policy. The personal data collected as part of your booking will only be used for the purposes strictly necessary for the completion of your trip (booking, payment, assistance), in accordance with the General Data Protection Regulation (GDPR). This data will not be used for direct marketing purposes without your prior explicit consent.

10.1 - Our confidentiality commitment

It is our duty to inform you of how your data is used and stored. By booking a transfer, you expressly consent to the processing of your personal data in accordance with this policy and the GDPR.

We must record and store some of your data in order to ensure our service and your journey. In this context, we may be required to inform you of any changes related to your booking (delay, update of your booking, etc.). To do this, we will need to access some of your data (name, email address, mobile phone number, itinerary, etc.). In some cases, we may also be required to share this data with our trusted partners, carefully selected and subject to the GDPR, in order to ensure the smooth running of your trip.

In accordance with GDPR regulations, we are committed to collecting, processing, storing and sharing your personal data securely.

We keep your personal data for a period not exceeding that necessary for the purposes for which it was collected, i.e. 7 days after the end of your trip, unless there is a legal obligation to keep it for longer.

The data we collect is treated with the same rigor by all of our trusted partners. We only share with them the information strictly necessary for the organization of your trip, such as your name, first name and mobile phone number. Your email address remains confidential and is not shared with third parties.

This privacy policy also applies to customers whose booking has been made

through a third party (travel agency, professional hosts, online platform, etc.). The personal data we receive in this context are treated confidentially and used exclusively for the organization and execution of your transfer. We do not use them for commercial prospecting purposes.

The third parties with whom we collaborate are required to respect the same data protection standards as we do and to comply with the GDPR. We require our partners to guarantee the confidentiality and security of your personal data.

10.2 - The Company Responsible for Your Data

This privacy policy applies to all personal data collected and processed by SAS IMOLA, a simplified joint-stock company, registered with the Annecy Trade and Companies Register under number 51531691700027, whose registered office is located at 104 rue des Billets, 74340 SAMOËNS. In this policy, the terms "we," "us," and "our" refer to SAS IMOLA (TRANS'ALP MOBILITY).

SAS IMOLA (TRANS'ALP MOBILITY) is a transport company approved by the French authorities. We hold national transport permit numbers 07424021301 and 07424022601, issued by the DREAL (French Department of Environmental Protection), attesting to our compliance with current safety and environmental regulations.

10.3 - What personal data do we use and why?

YOUR DATA

Identification data: last name, first name, postal address, email address, telephone number.

Payment data: credit card information (if applicable), bank details (if applicable).

Booking data: travel dates, destinations, number of passengers, special preferences.

Location data: IP address, geolocation data (if applicable).

Other data: booking history, correspondence with customer service, etc.

WHEN IS IT REQUESTED?

When a direct booking is created on www.transalpmobility.com

WHERE IS YOUR DATA STORED?

Information exchanges on our portal are secured by SSL/TLS encryption via HTTPS protocols. We use servers hosted by providers recognized for their security expertise.

The information we collect is used primarily to ensure the smooth running of your reservation and to provide you with personalized service. We may contact you by email, text message, or telephone for reasons related to your reservation, such as confirmations, changes, or important information.

We undertake not to use your data for marketing or direct commercial purposes without your prior express consent.

10.4 - Our partners

To provide you with the best possible service, we may share some of your personal data with carefully selected partners. This data is strictly limited to the information necessary to complete your trip (e.g., flight, accommodation, or car rental information).

These partners are bound by the same confidentiality standards as us and may only use your data for the specified purposes. Once your trip is complete, this data will be deleted from their systems.

For a complete list of our partners, please contact us by email: transalpmobility@gmail.com.

10.5 - Data Sharing

In accordance with the General Data Protection Regulation (GDPR), we undertake not to share your personal data with unauthorized third parties, including marketing or promotional companies. The information we collect is strictly used to manage your booking and complete your trip. TRANS’ALP MOBILITY undertakes to only transmit your personal data to service providers essential to the smooth running of your trip (airlines, hotels, accommodation providers, etc.).

10.6 - Security of your personal data

Your data is hosted on secure servers and protected by state-of-the-art encryption protocols. We have implemented robust technical and organizational measures to prevent unauthorized access, loss, alteration, or destruction of your personal data.

In accordance with the General Data Protection Regulation (GDPR) and applicable French law, we only retain your personal data for the period strictly necessary to fulfill the purposes for which it was collected, as indicated in our privacy policy.

10.7 - Personal Data for Your Travel Period

In accordance with applicable regulations, we retain your personal data for the duration of your contractual relationship with us and for the applicable legal retention periods.

Do you wish to delete your account or exercise your rights over your data?

Contact us at transalpmobility@gmail.com. We will process your request within 30 days. Please note that we may be required to retain certain information for legal reasons or to manage our services.

10.8 - Contact Information

For more information, contact us at transalpmobility@gmail.com.

We will respond to your questions as quickly as possible.

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